UBCP / ACTRA
Member Benefits Trust
CONTACT
Employee/Member Assistance Program (MAP/EAP)
Name of Provider: TELUS Health (formerly LifeWorks)
Counselling / Intake Phone Number: +1-877-207-8833
Provider Website: https://lifeworks.com/en (User ID: MBT, Password: Performers)
App for Download: Yes - iPhone - Android
About Program: Our Employee Assistance program (EAP) is managed by TELUS Health (formerly LifeWorks) and is designed to help you find the support, advice, and resources you need – no question is too small, no issue is too big.
The program provides confidential counselling, personal support, referrals to community resources, Life Articles, and an informative website featuring thousands of online resources. It’s fast, easy to use and completely confidential. It’s also available to you and your immediate family at no cost. Best of all, it’s there for you any time of the day or night, wherever you are.
Addiction/Rehabilitation Programs & Treatment Funding
Funding/reimbursement for Treatment/Rehabilitation:
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What is the benefit: To provide eligible MBT members with financial assistance with the cost of in-patient and out-patient treatment for substance use disorder and addiction.
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Amount Available: $10,000 CAD lifetime
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Eligibility & Terms: MBT Members must be in good standing with UBCP/ACTRA and attending a licensed and/ or accredited substance use facility, as set out in MBT Substance Use Disorder Benefit Policy.
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How to Access: Contact Sarah King at sarah@mbt.ca.
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Union or Benefit provider contact for inquiries/making a claim: Contact Sarah King at sarah@mbt.ca.
Extended Health Benefits Specific to Mental Health:
What is the Benefit/Value: Eligible members and dependents in class levels 2 through 7 have coverage for the professional services offered by psychologists, registered social workers, or registered clinical counselors. Reimbursement is 95% to an annual maximum is $750 for those members in class 2 through 5 and $900 for those members in classes 6 and 7.
Members can also use their Health Care Spending Account (HCSA) for reimbursement of counselling services.
You can log in to your My Canada Life at Work account at www.mycanadalifeatwork.com for more detailed information regarding coverage, to check benefit eligibility, and submit claims or contact the MBT office at +1-604-689-0727 ext. 2231 or via email: corinne@mbt.ca to confirm eligibility.
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How to Claim: Providers can submit claims online through their My Canada Life at Work account.
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Extended Health Benefit Plan Provider Name and Contact: Canada Life, +1- 800-957-9777.
Short-Term Disability Program
Short-term Disability Administered by: Please contact the MBT office at 604-689-0727 ext. 2261 or 2231 or via email at corinne@mbt.ca for more information on the disability program, to inquire about your eligibility for benefits, and to obtain claim forms.
Description of Benefits: Eligible members may qualify for up to 52 weeks of short-term disability benefits should they be unable to work due to illness or injury. Eligible members who are unable to return to work after 52 weeks may transition to the long-term disability program.
Eligibility:
Short Term Disability: Minimum average of $17,500 in earnings over the 3 calendar years prior to the current benefit year.
Long Term Disability: Minimum average of $35,000 in earnings over the 3 calendar years prior to the current benefit year.
How to Access a Claim: Contact the MBT office at 604-689-0727 ext. 2261 or 2231 or via email at corinne@mbt.ca for claim forms.