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UBCP / ACTRA

AFBS Members’ Insurance Program

CONTACT

Benefits Help Desk

Plan Administrator

+1-800-387-8897, ext 350 or 359

Employee/Member Assistance Program (MAP/EAP)

Name of Provider: LifeWorks

Counselling / Intake Phone Number: +1-844-880-9142

Provider Website: https://login.lifeworks.com
Login: Username: AFBS      Password: MFAP
 

Please be aware that:

  • Any online requests for counselling or work/life services are limited to Members and their eligible dependant(s) who are also insured for Extended Health Care benefits through AFBS;

  • Online content is not a substitute for medical, legal or other professional advice, as may be required to address individual circumstances

 

App for Download: Yes - iPhone - Android


About Program: Professional counselling support available through a range of service options and assistance in managing life’s complexities whether work-related, health or life.  Available to Members insured at the Bronze, Silver or Gold Benefit Level and their dependants. 

Addiction/Rehabilitation Programs & Treatment Funding

Funding/reimbursement for Treatment/Rehabilitation:
 

  • What is the benefit: Financial assistance for in-patient treatment at a facility recognized as a rehabilitation centre for the treatment of drug or alcohol addiction
     

  • Amount Available: Once-in-a-lifetime up to $10,000 for in-patient charges
     

  • Eligibility & Terms: In good standing with AFBS for at least 5 years prior to making application.
     

  • How to Access: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.
     

  • Union or Benefit provider contact for inquiries/making a claim: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.

Extended Health Benefits Specific to Mental Health:

What is the Benefit/Value: The reimbursement percentage, per visit maximum and annual maximum are based on the Members’ insurance Benefit Level. 

Eligibility: Insurance at the Bronze, Silver or Gold Benefit Level

 

How to Claim: Submit receipts for services provided and the supporting claim documentation to AFBS.  How to claim details are available at afbs.ca. 
 

Extended Health Benefit Plan Provider Name and Contact: Contact AFBS at 1-800-387-8897, ext. 350 or 359 or info@afbs.ca.

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Short-Term Disability Program

Short-term Disability Administered by: AFBS

Contact Information: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.

Description of Benefits: 60% of eligible ACTRA/UBCP, ACTRA and WGC earning reported to AFBS to a weekly maximum of $1,500.  7 day waiting period before benefit payments commence.  Maximum benefit period is 52 weeks. 

Eligibility: Members insured at the Silver or Gold benefit level.


How to Access a Claim: Contact AFBS at 1-800-387-8897, ext. 350 or 359 or info@afbs.ca.

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