RESOURCES
RESOURCES
Whether you're looking for information to help, or for help, we have you covered in our comprehensive resources section.
Whether you're looking for information to help, or for help, we have you covered in our comprehensive resources section.

UBCP / ACTRA
AFBS Members’ Insurance Program
CONTACT
Benefits Help Desk
Plan Administrator
+1-800-387-8897, ext 350 or 359
Employee/Member Assistance Program (MAP/EAP)
Name of Provider: LifeWorks
Counselling / Intake Phone Number: +1-844-880-9142
Provider Website: https://login.lifeworks.com
Login: Username: AFBS Password: MFAP
Please be aware that:
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Any online requests for counselling or work/life services are limited to Members and their eligible dependant(s) who are also insured for Extended Health Care benefits through AFBS;
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Online content is not a substitute for medical, legal or other professional advice, as may be required to address individual circumstances
App for Download: Yes - iPhone - Android
About Program: Professional counselling support available through a range of service options and assistance in managing life’s complexities whether work-related, health or life. Available to Members insured at the Bronze, Silver or Gold Benefit Level and their dependants.
Addiction/Rehabilitation Programs & Treatment Funding
Funding/reimbursement for Treatment/Rehabilitation:
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What is the benefit: Financial assistance for in-patient treatment at a facility recognized as a rehabilitation centre for the treatment of drug or alcohol addiction
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Amount Available: Once-in-a-lifetime up to $10,000 for in-patient charges
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Eligibility & Terms: In good standing with AFBS for at least 5 years prior to making application.
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How to Access: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.
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Union or Benefit provider contact for inquiries/making a claim: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.
Extended Health Benefits Specific to Mental Health:
What is the Benefit/Value: The reimbursement percentage, per visit maximum and annual maximum are based on the Members’ insurance Benefit Level.
Eligibility: Insurance at the Bronze, Silver or Gold Benefit Level
How to Claim: Submit receipts for services provided and the supporting claim documentation to AFBS. How to claim details are available at afbs.ca.
Extended Health Benefit Plan Provider Name and Contact: Contact AFBS at 1-800-387-8897, ext. 350 or 359 or info@afbs.ca.
Short-Term Disability Program
Short-term Disability Administered by: AFBS
Contact Information: Contact AFBS at 1-800-387-8897, ext. 249 or 269 or info@afbs.ca.
Description of Benefits: 60% of eligible ACTRA/UBCP, ACTRA and WGC earning reported to AFBS to a weekly maximum of $1,500. 7 day waiting period before benefit payments commence. Maximum benefit period is 52 weeks.
Eligibility: Members insured at the Silver or Gold benefit level.
How to Access a Claim: Contact AFBS at 1-800-387-8897, ext. 350 or 359 or info@afbs.ca.