Resources for Managers, Supervisors, and Stewards

During the 2018 negotiations for a successor agreement to the 2015 BCCFU Master Agreement, the Council Member-Unions requested that Employers join with the Council to promote physically and psychologically healthy and safe workplaces. The Negotiating Producers agreed to raise awareness of this subject among Employers by issuing a bulletin containing the following language:

To advise you of our commitment to work together with the Unions to:

-Increase awareness about resources available to Employees and their families surrounding mental health and substance abuse issues.

-Foster a supportive environment for Employees who may need help.

-Identify resources to aid supervisors in their role relating to Employees’ mental health and substance abuse issues.

-Achieve continued adherence to the principles of confidentiality relating to Employees’ mental health and substance abuse issues.

-Provide continuing communications to Employees that working while impaired is a safety concern for everyone and is unacceptable.
— Agreed to by the BCCFU, the CMPA-BC and the AMPTP

I SUSPECT ONE OF MY EMPLOYEES MAY HAVE A SUBSTANCE ABUSE ISSUE. WHAT DO I DO?

  • Know the signs of substance abuse
  • Know how to recognize and respond to an overdose
  • Know the human rights implications of addiction in the workplace in British Columbia.
  • Consult your corporate drug and alcohol policies. If appropriate, share your concern with your supervisor.
  • ASSESS: Does this person exhibit unusual behaviour? Do they seem unable to focus or perform their usual duties? Has their behaviour or personal hygiene changed? Are they in immediate danger of doing harm to themselves or others? (If yes, call 911 immediately.)
  • LISTEN, and TALK: Ask if they're okay. Let them know you've noticed changes in their behaviour or performance, and that you're there to listen if they need to talk. Let them know you're concerned about substance abuse.
  • GIVE HOPE AND REASSURANCE: Let them know that they are not alone, and that help is available.
  • ENCOURAGE INTERNAL AND EXTERNAL SUPPORTS: Is there a family member or a doctor you can contact? Let them know their union provides support through their Member or Employee Assistance Program and that the support is confidential. Even the union staff do not know when a member has accessed the services available.
  • If appropriate, contact their union or guild. We can help with referrals to substance abuse professionals.
 

I SUSPECT ONE OF MY EMPLOYEES MAY HAVE A MENTAL HEALTH ISSUE. WHAT DO I DO?

Similar to dealing with a substance abuse issue, above:

  • Know the signs of mental health issues including: 
  • Know the human rights implications of mental health issues in the workplace in British Columbia.
  • Consult your corporate occupational health and safety policies regarding mental health issues. If appropriate, share your concern with your supervisor.
  • ASSESS: Does this person exhibit unusual behaviour? Has there been a gradual or sudden change in their ability to perform their usual tasks at work? Has there been a change in their personal hygiene? If they seem in immediate danger of doing harm to themselves or others, call 911 immediately.
  • LISTEN, and TALK: Ask if they're okay. Let them know you've noticed changes in their behaviour or performance, and that you're there to listen if they need to talk. Let them know you're concerned about their health.
  • GIVE HOPE AND REASSURANCE: Let them know they are not alone, that there is help available.
  • ENCOURAGE INTERNAL AND EXTERNAL SUPPORTS: Is there a family member or a doctor you can contact? Let them know their union provides support through their Member or Employee Assistance Program and that the support is confidential. Even the union staff do not know when a member has accessed the support available.
  • If appropriate, contact their union. We can help with referrals to mental health professionals.


SUPPORTING EMPLOYEES AND MAKING REFERRALS TO THE EFAP/MAP (PDF)

 

OTHER RESOURCES AND SUGGESTIONS:

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